A. change management
B. performance management
C. ethical management
D. customer relationship
A. structural change
B. technological change
C. people change
D. all of these
A. unfreezing
B. refreezing
C. change or moving
D. deep freezing
A. happiness
B. achivement
C. significance
D. all of these
A. social progress
B. personal progress
C. economic progress
D. environmental progress
A. philanthropy
B. ethical responsibity
C. legal responsibilities
D. economic responsibilities